Implementation of voice picking in packing tasks of a logistics operator in Colombia

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Natalia Andrea Falla Betancur
Mauricio Becerra Fernández

Abstract

This paper presents an analysis about the implementation of packing technologies through the use of Voice Picking, based on a case study employed at a distribution centers in one of the main logistics operators in Colombia. Simultaneously, it is matched with a current Radio Frequency system. By the comparison of packing rate and margin of error obtained by Radio Frequency and Voice Picking systems, the aim is to suggest the implemented technology in such a way that the execution of involved packing processes, can be enhanced.

Keywords:
Packing, voice picking, technology at distribution center.