[1]
E. Ponce Martínez, “Is mediation as a conflict resolution practice useful to build organizational culture in a higher education institution?”, PDR, vol. 3, no. 11, pp. 142–149, Jan. 2019, Accessed: Oct. 30, 2026. Available: https://revistas.uniminuto.edu/index.php/Pers/article/view/1820