Business process modeling for obtaining and renewing qualified registration using Togaf

Abstract

Nowadays, information management is one of the most important activities in organizations and in view of the need to improve it, proposals have arisen that allow optimizing its management through the implementation of technological tools integrating processes and human management, which allows to direct the use and exploitation of information; This is how it was identified that the School of Basic Sciences, Technology and Engineering (Ecbti), attached to the National Open and Distance University (UNAD), is currently supporting a large part of its activities from the processes and procedures generated by the university’s top management, established with procedural formats, many of them without making use of information systems and with basic technological support, based on management tools, leading to delays, and loss of information at certain times. Thus, it is proposed to carry out a study of business order that helps to organize the objectives of the organization and align them with information technology (IT). In this sense, this article indicates how to use the framework of The Open Group Architecture Framework (Togaf) where the initial phases are addressed, such as: preliminary, vision architecture, business architecture, information systems architecture and technology architecture. Applied in the process of Educational Offer Management in two of its procedures such as new qualified registration and renewal of registration identifying gaps and proposals for improvement, thus contributing with initial aspects for a future implementation of the enterprise architecture within the Ecbti.