Artículo de investigación.

Cyberactivism and media accountability: right to communication in facebook group “movement for the preservation of tve/fm cultura”

Ciberactivismo y responsabilidad mediatica: derocho a la comunicación del grupo de facebook “movimiento para la preservación de tve/fm cultura”

Ciberativismo e responsabilidade da mídia: direito à comunicação pelo grupo do facebook “movimento para a preservação da tve/fm cultura”

Ângela Lovato Dellazzana
lovato.angela@gmail.com
PhD in Social Communication, PUCRS- Professor at the Universidade Federal do Rio Grande do Sul – UFRGS.

Ana Luiza Coiro Moraes
anacoiro@gmail.com
Professor of the Postgraduate Program in Communication at the Cásper Líbero College (FCL), São Paulo, Brazil. PhD in Social Communication from the Pontifical Catholic University of Rio Grande do Sul (PUCRS), Post-doctorate in

ISSN: 1692-5688 | eISSN: 2590-8057
Recibido: 27 de julio  de 2018
Aceptado: 6 de junio de 2019
Publicado: 12 de diciembre de 2019

Cómo citar: Lovato, A., & Coiro,  A. (2019).  Cyberactivism and media accountability: right to communication in facebook group “movement for the  preservation of tve/fm cultura. MEDIACIONES, 15(23),  107-130. https://doi.org/10.26620/uniminuto.mediaciones.15.23.2019.107-130.

Conflicto de intereses: los autores han declarado que no existen intereses en competencia.


Abstract

The  extinction of  Fundação Piratini (a  public foundation comprising of  a public television network, TVE, and a public radio service, FM  Cultura), in  Porto Alegre, Brazil, which was approved by  the  State Legislative Council, undermines the  right to communication of the  people of the  state of Rio Grande do Sul. This  extinction, which was part of  the  “reduction of  the  State” package of Governor Ivo  Sartori (PMDB), forced people from various sections of the  society to create actions of control over the government and the  legislative power. In  this paper, we  discuss cyberactivism promoted  by   the   Facebook  group  “Movement for   the   Preservation of  TVE/FM  Cultura”, which was created on  January 29,  2015.   Our   research hypothesis is  that through cyberactivism this group promotes accountability by  divulging information that is  not   being broadcast or  debated by  either the  private media or  the  public broadcasters, which have been shot down by  administrators appointed by  the  government that proposed its extinction.

Keywords: cyberactivism, right to communication, acounability, facebook group.

Resumen

La extinción de  la  Fundação Piratini (una fundación pública compuesta por  una  red  de   televisión  pública,  TVE  y  un servicio de radio público, FM Cultura), en Porto Alegre, Brasil, aprobada por el Consejo Legislativo del  Estado, socava el derecho a la  comunicación de  las  persona del  Estado de  Rio Grande del  Sur.  Esta  extinción, que fue  parte del  paquete de “Reducción del  Estado” del  gobernador Ivo  Sartori (PMDB), obligó a personas de  diversos sectores de  la sociedad a crear acciones de control sobre el gobierno y el poder legislativo. En este artículo, discutimos el  ciberactivismo promovido por el grupo de Facebook “Movimiento para la Preservación de TVE/ FM Cultura”, creado el 29 de enero de 2015. Nuestra hipótesis de investigación es que a través del  ciberactivismo este grupo promueve la  rendición de  cuentas mediante la  divulgación de  información que no  está siendo transmitida  o  debatida por los medios privados o las emisoras públicas, que han sido derribados por administradores designados por el  mismo gobierno que propuso su extinción.

Palabras Clave: ciberactivismo, derecho a la  comunicación, responsabilidad, grupo de Facebook.

Resumo

A  extinção  da   Fundação Piratini (uma  fundação  pública composta por uma rede de televisão pública, TVE; e um serviço de rádio pública, FM Cultural) localizda em Porto Alegre, Brasil, que foi aprovada pelo Conselho Legislativo Estadual, mina o direito à comunicação de  pesoas no  estado do  Rio Grande do Sul.  Essa  extinção, que fazia parte do  pacote de  “redução do estado” do governador Ivo Sartori (PMDB), forzou à população de vários setores da sociedade a criar ações de controle sobre o governo e o poder legislativo. Neste artigo, nós  discutimos o ciberativismo promovido pelo grupo no facebook “Movimento para o  preservação da   TVE/FM  cultura”, criado em   29  de Janeiro de  2015.  Nossa hipótese de  pesquisa é que, por meio do  ciberativismo esse  grupo promova a responsabilidade divulgando informações que não estavam sendo transmitidas ou  debatidas pela mídia privada ou  emissoras públicas que foram abatidas pelos administradores nomeados pelo governo que propôs sua extinção.

Palavras-clave: ciberativismo, direito à comunicação, responsabilidade, grupo do Facebook.


Introduction

The  Brazilian constitution of 1988  prescribes three types of transmission systems that are different but complementary in nature, namely public, state, and private. Among these three, the private and state systems are easy to define, with the former being owned by  profit-making companies and the  latter being owned by  the  state to broadcast the  actions of its  executive, legislative, and judicial branches. But  the  definition of the  public system is a complex one, and has led to long-standing debates, because the constitution does not elucidate this system. However, it is possible to understand the public transmission system in Brazilian context if we  analyze other studies. For  example, Carvalho (2016,  p. 69) explains that what defines public broadcasters is “its  structural condition that ideologically represents  an impartial conception of defense of the  general interests of society in which the  State is the  main vector.”

It  is  important to   understand here that not  private broadcast companies but  public radio and  television are  those  that can guarantee the  right to  communication because public broadcasters act  in public interest, while the  model of  private radio broadcasting, though based on the   idea of    freedom  of expression and defense of public interest, has roots in the market and is linked to the commercial interests of media conglomerates and their advertisers. Ramos (2005) has classified the   right to communication as a “fourth-generation” right (a new social right in addition to the  first-,  second-, and third-generation rights, i.e., civil,   political, and  social rights1, respectively). Therefore, the right to communication has sought to establish itself in between commercial broadcasters (concessionaires), who have a fragile commitment toward public interest and greater commercial appeal, and public broadcasters, who are highly committed to cultural values and media accountability, i.e.,  inserted in  the “process that invokes the  objective and subjective responsibility of professionals and communication vehicles in  the  constitution of democratic public spaces for discussion” (Oliveira, 2005  apud Paulino, 2010, p. 37-38).

Therefore, we  can say that the  extinction of  Fundação Piratini (a  public foundation comprising of a public television network, TVE, and a public radio service, FM Cultura), which was approved by  the   State Legislative Council,2 undermines  the   right to communication  of the  people of the  state of Rio Grande do Sul.  The  extinction of Fundação Piratini, which was a part of the  “reduction of the  State” package endorsed by Governor Ivo Sartori (PMDB), raised concerns among people who demanded actions of control over this decision of the  government and the legislative power. These voices of concern led to the  formation of Movimento para  a Preservação da TVE/FM  Cultura. In  this paper we  highlight how the  Movement for  the  Preservation of TVE/FM Cultura (Movimento para  a Preservação da TVE/FM Cultura), which is a public Facebook group created on January 29, 2015,  promotes cyberactivism and preserves the  right to communication. Our  research hypothesis is that through cyberactivism the   Movement for   the   Preservation of  TVE/ FM Cultura group promotes accountability by  disseminating information that is not being conveyed or  debated either by the  private media or by the  public broadcast companies (TVE and FM Cultura), who were actually silenced by administrators appointed by the  government that proposed their extinction.

The  objective of this research is to discuss data collected quantitatively, categorizing the  group’s posts and interpreting those graphically, and qualitatively examining the  interview with the  manager of the Facebook group “Movement for  the Preservation of TVE/FM Cultura,” Maíra Baumgarten.

For   the  purpose of this research, we  articulated the  concepts of Internet, digital social networks, cyberactivism, and right to communication (Levy,  1996, 1999;  Recuero, 2009;  Malini and Antoun, 2013; Ramos 2005) and the concepts of accountability, media, and government (ANDI,  2007; Bertrand, 2002;  Maia, 2008).

Internet, Digital Social Networks, Cyberactivism, and  Right  to Communication

The  global exchange of  ideas and information and the virtualization of  communication are part of  a process that began with the  advent of writing, which allowed access and sharing of the  most varied contents, both factual and fictional.

Chinese, Mayans, Sumerians, and Egyptians developed written communication 5000  years ago, at different points in  history,  to meet the  needs of agriculture (property rights and calendar for planting and harvesting times) and trade. The  Greek alphabet, which is more evolved than these early written codes, is being used even to this day, and so are the foundations of Western philosophy, especially of Plato and Aristotle, tragedies and comedies written by Aeschylus, Sophocles, and  Euripides between  the   fifth   and sixth centuries. However, such contents have had their access deterritorialized, producing a new configuration of social space- time (Levy,   1996,   1999).  Typography―the mechanical process for  serial production of books―historically meant the  transition from a civil process of oral tradition, when the  space-time context of the  emission of the  messages was the  same as its reception, for a dimension separated from the  living context in which they were produced.

Being  a virtualizing agent, the writing thus desynchronizes and delocalizes. It has given rise to a communication device in which messages are very often separated in time and space from their source of  emission and thus are received out  of context (Levy, 1996, p. 38, our translation).

Internet can transform normal text into hypertext, i.e.,  a text structured in   a  network that  allows its   simultaneous access and complementation to  several users (Levy,  1996).  Hypertext is  also   considered an effective tool  for cyberactivism because its  collaborative nature allows all  interested people to share information, opinions, and positions simultaneously, promoting even media accountability. In current times, citizen participation is increasingly linked to use  of Internet and digital social networking sites, which have worked as  possibilities for  people and institutions “to become content transmitters in an unlimited way and  without external  control (e.g.,   as  in  the   traditional media), based on personal interests, needs, community interests and the  public interest” (Peruzzo, 2005,  p. 273).  These content transmitters include community organizations and social movements as well  as their debates and struggles all of which is giving voice to cyberactivism.

According  to   Malini and Antoun  (2013),   cyberactivism  may be  considered a digital strand of media activism, which brings together the  experiences of organized social movements for  the production of popular and community media as opposed to how national and transnational business conglomerates communicate. Cyberactivism,  in   its  essence,  contains  the    search  for   the expansion of civil  rights, with a focus on freedom of expression. Cyberactivism promoted  by   the  Internet,  social  movements, unions, parties, associations, and  collectives representing minorities has populated the  cyberspace with political issues (Malini and Antoun, 2013)  and has culturally expanded the exercise of citizenship. According to Malini and Antoun, both forms of activism are libertarian and cyberactivism is the  one that

brings together unique experiences of building digital devices, technologies and shared processes of communication, based on  a process of networked social collaboration and computer technology, whose main result is  the  production of  a world without culture intermediaries, based on  free and incessant production of the common, without any levels of hierarchy that reproduce  exclusively the   one-all communication dynamics (Malini & Antoun, 2013, p. 21 22).

Digital social networks, such as Facebook, allow collaborative production of information, pluralization of voices, and greater circulation of information in the network and can also digitally reflect the  social networks present in society (Recuero, 2009). This  is what O’Reilly (2005)  called the  Web  2.0 architecture of participation, referring to  networking sites whose structure encourages users to  produce content. According to  Lemos (2003),  it  is the  liberation of the  message-emission pole,  the second law  of cyberculture, which

[…]  is  nothing  more  than  the   emergence of   voices and discourses previously repressed by the  editing of information performed by the mass media. The release of the emission pole is present in  the new forms of social relation, of information availability and in  the  opinion and social movement of  the network (p. 9).

According to Fontcuberta (1993),  the  emergence of new communication technologies (cable TV, mobile phone, Internet, etc.) has brought about a major change, i.e., a specialization of audiences whose characteristics are

a.  an increase in knowledge about the  facts and interactive conditions of all men; b) a universally extended scientific knowledge, just as the benefits of technology are also available; c) a global public opinion that incorporates new themes and translates  them into behavioral guidelines for   information recipients. […] The integrative role of all these aspects is played by the  means of social communication (p. 50, our translation).

Two decades later, Malini and Antoun (2013) no longer recognized this integrating role in the   media and  saw the   formation of a networked public sphere that is autonomous in  relation to media and political systems and that has freed itself from the concentrating   and  monopolistic   broadcasting   model.   This means thinking of an extension of the  right to  communication, which would be  the  culmination of  a struggle whose path was laid  by freedom of speech, freedom of the  press, and freedom of information. But as Ramos points out (2005, p. 250), acknowledging the  right to communication requires understanding “that it needs to be  seen as the  subject of discussion and action as an essential public policy, such as public policies for  health, food,  sanitation, work, safety, among others.” And in the liberal ideology of market societies, under  the   pretext of  free flow   of information, what happens is  not   the  recognition of  communication as  a public policy, but its appropriation as “the main guarantor and even the lever of the  free market.”

Thus, while acknowledging the  practice of cyberactivism in  the Movement for  the Preservation of TVE/FM Cultura, which does appropriate itself from the right to communication and conveys socially relevant  information  about  the   process of  resistance and protest for  the  extinction of  FM Cultura and TVE, we  also emphasize that this does not  happen outside of the  media conglomerates. Cyberactivism has simply migrated into the hands of entrepreneurs such as Mark Zuckerberg, creator and owner of Facebook, whose net worth is $62.3 billion and who is the world’s eighth richest man according to a list published by Forbes (2019).

Accountability, Media, and Government

The  existence of accountability is a conquest of democracy and represents the possibility of control over the actions of its rulers by society. The  concept of accountability is related to responsibility because it defines the behavior expected of a person or institution and  includes the   mechanisms of  control to  ensure that  this conduct is fulfilled. In this sense, an acceptable synonym for  the term accountability is  responsibility, a notion that can also  be applied to the  media, considering it passive of accountability just as governments are.

According to  a report by    ANDI   (2007),  every public policy, in a  democratic  regime, implies demonstration  of  some degree of  accountability on  the   part of  those responsible. Thus, this demonstration will be  more likely to the  extent that the  actors responsible for exercising this control are external to the process. The  report warns that it is the duty of society and especially of the   media to  monitor the   official development  of  projects, their continuity, suitability, and results. Just  as  the  media is identified as  an active agent of  government accountability, it can also  be  considered a passive agent of the  media’s own accountability, as  well   as  the   state and organized citizens, who are the  main agents that can use  mechanisms to ensure accountability of the  media in a democratic society.

Romais (2001) considers that the  role of the  mass media in the relationship between “laypeople” and the  established power is instigating.

There is a long-standing debate in the theory of communication, summarized in  the following question: does the  media only disseminate opinions and points of  view of  the  hegemonic group, or   also  influence the   formation, expression and consumption of public opinion? It is also questioned to what extent the  mass media establishes a public sphere in which citizens can debate, in a broad and democratic forum, subjects of their interest. Do they ultimately serve the  means only to the  interests of the market or  can they be  an instrument for the  public good? (Romais, 2001, p. 44, our translation).

To answer  Romais’s question, it is necessary to  consider the nature of media in the  three forms of transmission prescribed by the Brazilian Constitution of 1988: public, state, and private, which should be  balanced in  the  role of  giving the  public a place for  democratic debate. As a public nature, the  media would be guided by the  interests of the  groups that represent them, emphasizing their educational and cultural role, without the  pressure of advertisers. As a state nature, it would serve to publicize the  actions of government and public services, and, lastly, as a private nature, the  media would be, like  any other private company, acting according to the  logic  of the  market, in  search of audience and advertisers, to be  economically attractive. However, all the  three natures of media are subject to regulations so that the  service they provide is as  expected because these are public concessions.

Although, regardless  of  the   different conceptions of  media power, there is a tendency toward arguing that media needs to  respond to  society. This debate has developed from what is known today as MAS (media accountability system). These systems involve activities such as quality control, customer service, continuing education, and self-regulation, seeking to guarantee citizens’ rights such as freedom of expression and access to  information. Bertrand (2002,    p.  10)  believes that media accountability is the role of society since “the means of communication are themselves a political institution, which must remain independent. Discipline must necessarily be  applied by non-state means.” According to Bertrand,

a MAS is  any means of inciting the  media to  properly fulfill its role: it can be a person or  group, a text or  a program, a long or short process. Mediator, press council, deontology code, regular publication  of  self-criticism, electorate  research,  journalism higher education – and many others. There are more than sixty (2002, p. 10).

These mechanisms, according to ANDI (2007),  are being created by  social movements, through alternate and traditional media, bringing together well-known spaces such as  readers’ letters, content criticism articles, and professional ethical codes. Bertrand (2002)  says   that media should be  controlled only by  message processors and consumers because neither the  government nor the market can produce quality media. However, the author states that some MAS, such as ombudsmen, local press councils, internal critics and disciplinary commissions, still  face  obstacles to  act, as  they depend on  the  mobilization of civil  society. In  addition, there is hostility from entrepreneurs and industry professionals who accuse the  MAS of representing threats to  freedom, public relations maneuvers to mask inadequate, illegitimate, ineffective and expensive actions.

McQuail lists  three general objectives of  media accountability: “The more general requirement is that accountability must really protect and promote media freedom. A second goal is to prevent or limit the  damage that the  media can cause. Third, accountability must promote positive media benefits for society” (McQuail, 1997, p.  525,  our translation). The  author clarifies that to  meet these objectives, the  mechanisms used must be  diversified, promoting a process of  constant dialogue between media and society and reducing the  need for  arbitrary and restrictive mediations.

According to  ANDI (2007, p. 8), there is no effective accountability of elected officials without freedom of expression and freedom of the  press. This  kind of freedom contributes to the  fact  that a bad government cannot be so harmful as to constitute a social control of  governments through the  hands of  the  press. The  media, in turn, “is an actor relevant to contemporary society and therefore must also  be accountable and subject to democratic control.”

Wolton (2004)  warns that the  power of the  media would be  an ideological view, in  that it  aims to  put the  ideal of information above all  powers, when in  fact,   it  should be  placed as  an opposing power. The  media, and more specifically the  press, would have no sense as a fourth power because by occupying such a position it would lose  the  alterity indispensable to its function. According to  Wolton, succumbing to  the  notion of media as a fourth power is a seductive but dangerous notion, which questions media’s responsibilities in  democratic societies.

Maia (2008)  discusses the power that the media can play as the stage of the  public sphere. According to Maia, the  discussion should address two  main issues. First, the  media can only be considered a public space by giving visibility to  the   actors who act  in  it. Second, this power also  depends on  the degree of access to the  media, of these actors, which is unequal. That is, the  power of the  media is subject to the  ability to generate publicity of a certain media and to  the  degree of access conferred to the  actors that act in this space.

Thus, it is possible to assert that private media are flawed as a public sphere from the  point of view of democracy because it represents “a restricted access space, which is under heavy pressure from advertisers, follows impersonal rules of  the market and is  under increasing control of  professionals  of the  media” (Maia, 2008,  p. 180).  Therefore, it is believed that public vehicles would be  a way of balancing such a scenario because they would not  be subject to the  logic of profit and the pressure of advertisers. They  would, therefore, be  spaces for the  true exercise of democracy, in  which the  plural voices of society would have the  same status.

While analyzing the  Facebook group Movement for  the Preservation  of   TVE/FM   Cultura,  we    found  that  public perceives the  failure of private media as agents of government accountability, since they denounce the   lack   of  journalistic coverage that exposes the  reality of  the  public workers and that  pressures the   government  to   rethink  its   package  of changes and its  consequences for  society. It  is  important to emphasize here that the   group in  question was especially chosen for  this study because it brought together in  practice the  concepts discussed here: accountability of the  government and the  legislative power (which voted for  the  extinction of foundations) and media accountability.

What this movement group in  Facebook does is that it disseminates information about the   extinction of  TVE and FM Cultura that is not  being broadcast, much less  challenged, by  both the  private media and the  public broadcasters (which are plastered by  government-appointed administrators). It is therefore believed that the  plurality of  public broadcasters, independent of the  government in office,  would be  the  most appropriate way to  maintain democratic spaces for  discussion. It is interesting to point out  here that TVE/FM Cultura employees did  not  create this group. It was rather created by  a member of its audience, Maíra Baumgarten (who gave an interview for  this research in  order to clear her intentions about why she  formed the  group).

Aim  of research and  interpretation of qualitative data

Interview of the Administrator of the Group Movement for the Preservation of TVE/FM Cultura

In  its  self-description, the  group3  presents its  goals: a reaction against the  proposals that had not  yet materialized in  the extinction of the foundations and activism to the maintenance of TVE and FM Cultura. The  group calls  its followers from the  area of culture:

The new  government has  only just  started and  is already preparing a beautiful “package of evils”,  among which the proposals for  the extinction of FEE, FGTS (organs for policy formulation in the area of work, employment and  social development and  research on  social indicators) and  of  UERGS  and TVE/FM  Cultura (strategic bodies in  the  education and  cultural sector; in  the case  of  TVE  and  FM Cultura, the  only  ones  that disseminate local  cultural production more consistently). Source: ZH  01/28/15. I propose to  the people who work in the area of culture, to make a strong campaign for the maintenance of TVE/ FM Cultura!! Come on guys, let’s go!!

When asked about the   profiles of  the   already 6,623  members today, the   administrator of  the   group clarifies that these are people who work “with culture, art, music, theater, among other areas, and that they have at FM Cultura and TVE their main (and often only) means of communication with society and publicizing their work.” Maíra Baumgarten Correa is a professor of the  Social Sciences Graduate Program at the  Universidade Federal do  Rio Grande do Sul. She  is also  a member of the  board of directors of the  Brazilian Society of Social  Sciences and the  adjunct secretary of  the  Rio  Grande do  Sul  Regional of  the  Brazilian Society for the  Progress of Science. When asked about the  profiles of the followers, she  says

There are also many listeners of FM Cultura and TVE spectators who have been  feeling outraged by the  policy of extinguishing these important media channels in society and  who know that they will   lose  something that has  no  similar in  the  private sector. The  employees, for  sure,  are  also there (although they have their own page)  and  many people who, besides loving the Radio  and  the  TV,  are outraged by the  proposal to  extinguish institutions of research and  communication with society, most of which have existed for  40 years or longer, and  which have fulfilled the  strategic role  of  developing research, actions and public communication in closer contact with the  community of Porto Alegre and  of Rio Grande.

Invoking her status as  a sociologist and scholar in  the  area of  science, technology, and  culture  as  well   as  a singer, in an interview with us  on  July  24,  2017,  through Facebook’s Messenger, Maíra Baumgarten  explains her  motivation to create the  group:

My  immediate motivation was   to  think that I wouldn’t have the  radio that has always accompanied me  and  that I consider one  of the  best  (among the  few good)  radios in  Brazil. On the other hand, I  knew that the  extinction of  these organs was strategically inadequate in terms of state planning and  action and  that, possibly, this  proposal was  based on political interests of reduction of the  state and  concealed economic interests (in physical areas, areas of activity, among others). As a singer and actress in the  cultural scene of Porto Alegre, with projects such as the Clube MPB, I knew the importance of these vehicles to the area. Therefore, I saw  no way other than creating a movement to  defend these institutions and  that would certainly be more effective in social networks.

Thus in  explaining her motivation, she  makes her position clear against Sartori government’s public policies directed toward culture,  which are actually economic in  nature and not  cultural, and also  recognizes the  role of digital social networks as agents of cyberactivism.

Finally, when specifically asked about the role of accountability exercised by the  group Movement for the  Preservation of TVE/ FM Cultura (“In  your opinion, does the  group function as  an accountability agent, i.e., rendering accounts to society about policies which have been implemented by the government and culminated in the  extinction of foundations?”), Maíra answers


I believe that as soon as  it  was  created (as  it  grew very  fast) the Movement even  engendered news in local  newspapers; however, the  media is  not  interested in  really connecting society and  the state, let alone disputing political interests. On the other hand, their own political interests (and  in spaces, market,  etc.)  ... influence their publications, so I believe that spaces in social networks have been  much more effective in  mediating between society and  state departments that develop policies and  activities directly (or  even indirectly, as  in  the case  of  research and  inspection institutions) focused on  the population and  on  the  satisfaction of social needs and  interests. Recently, when the  government decided to  change the  programming of FM Cultura radio (including international pop and  de-characterizing Brazilian music programs and  journalism programs), we created an event in the  group focused on the  debate of the  topic. More than two thousand people showed interest and participated in the  event, which also  had an  enormous number of shares, leading to an intense debate on the theme in social networks.

She  explained that the  group was created with a clear objective of  exercising the  right to  communication, and so  it  is  believed that the  group can be characterized as an agent that tries to bring a balance between state, public, and  private  broadcasting to the  scenario of media, historically devoid of public-type actors. Because the  extinction of  TVE/FM Cultura, Rio  Grande do  Sul’s main public broadcasting system, was not  being denounced by the  private media and its own journalistic programs were being discontinued, she  found on  Facebook the  space to do  it. Thus in this case, Facebook was used as a medium to force the government to be accountable by demanding to keep their campaign promises that included preserving TVE/FM Cultura.

Interpreting Research Data: The Group’s Posts

In order to analyze the  participation of the  public in the  Facebook group Movement for  the  Preservation of TVE/ FM Cultura, all  the posts between December 14, 2016, and June 30, 2017, were selected. This period was chosen because it precedes in a week the  date of the  vote that approved the  extinction of the  foundations by  the Legislative Council of Rio Grande do Sul, according to the  package of changes presented by the  state government. (The  group is still active and the  analysis was interrupted by the  end of June due to the  deadline for  submission.)

During the  analyzed period, a total of   352   posts were counted, with the  majority concentrated in  the  month of December 2016, when the  group had 132 posts, representing 37.5%  of the  total. It is evident that this period produced more publications due to the proximity of the  date of the  vote of the  package, even though it was not  analyzed for  the  whole month. We observed in these postings a predominance of people supporting the  movement and  criticizing the   state government, thus mobilizing  an attempt to pressurize the  state representatives not  to approve the  extinction of the  foundations.

In   the   analysis, we   classified  the   posts  in  25   categories separated by the   predominant  subject of  the  post, which, after quantification, were reduced to  the following 10  main categories, in  addition to  the category “others”:  (1) support to  the  movement; (2) criticism of  the government; (3) news/ reports; (4) cultural diffusion; (5) invitation for  protests/ manifestations; (6) unavailable attachment 4; (7) trade unions; (8)  Sofia   Cavedon’s newsletter; (9)  criticism of  journalists/ media; (10) inquiries.

After the   categorization of  all  the   posts made during the analyzed period, we  made a chart to visualize the  percentage per category and to compare the  topics that led  the  public to publicly manifest in the  group. Figure 1 shows the  categories separated by color, next to the  percentage of posts reached by each category in relation to the  total.

Figure 1. Posts separated by categories (percentage)

Source: made by the  author.

As shown in Figure 1, the  category “support to  the  movement” obtained 35.8%   of  the  posts, representing  the   largest volume of publications. It includes posts with long  texts written by  the members of the  group, replicas of newspaper columns, and the simple use  of hashtag  #SalvesalveTVE/FMCultura (#saveTVE/ FMCultura). This  category includes those posts that support both the  Movement for  the  Preservation of  TVE/FM Cultura and the broadcasters directly, such as  praise to the  broadcasters or  the Piratini Foundation. We also  included videos sent by artists from the  Brazilian’s cultural scene, such as the  duo Kleiton and Kledir and messages sent by political figures such as the  former minister of culture Ana de Hollanda (see  Figure 2).

Figure 2. Message from the former minister of culture

Source: Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura. Available at

The  category  “criticism of  the   government”  has the   second highest number of posts (21.3%  of the  total). The  criticism here were in majority made over the  state government, but criticisms of the  municipal and federal governments were also made here, for example, the  analyses of experts concluding that the  economy alleged by the  state government as justification for the extinction will  be  very insignificant. Also,  people already dissatisfied with the  government used this space to reinforce their positions with the publication of hashtags #forasartori and #foratemer (#sartori_ out  and #temer_out). In  the  meme highlighted in  Figure 3, the “root” (authentic) governor is Brizola, while Sartori is “Nutella” (forged, simulated).

Figure 3. Category “criticism of the government.”

Source: Facebook page of the Movement for  the  Preservation of TVE/FM Cultura.

The third most recurrent category was “news/reports” (Figure 4), with 15.6% of posts, which mainly included news related to the  extinction of the foundations. This  category was created because we realized that many posts did not  contain a content produced by a member of the group, but links to news, articles, and reports of diverse vehicles of the great media as alternative vehicles. Thus, the content of these posts was not  considered for its categorization and all of these were classified as “news/ reports.”

Figure 4. Category “news/reports.”


Source: Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura.

Next,   “cultural  dissemination” (Figure 5)  comes across as  the fourth most frequent category, with 5.4%  of posts. It is relevant to highlight that this category is the  most frequent among those that do  not  relate directly to the  Movement for  the  Preservation of TVE/FM Cultura. These included posts that promoted musical shows, presentations, serenades, and other cultural events. It is important to  remember that the  cultural events organized with the  purpose of  supporting the  movement were counted in  the category “support to the  movement.”

Figure 5. Category “cultural dissemination.”

Source:Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura.

The  category “invitation to  protests/demonstrations”  (Figure 6) accounted for 5.1% of the posts and refers mainly to manifestations of support to the Piratini Foundation. Also included in this category are the  publicizing of acts/shows and protests and mobilizations motivated by other interests, such as an invitation to mobilize for direct voting for  the  President of the Republic.

Figure 6. Category “invitation to protests/manifestations.”

Source: Facebook page of the Movement for  the  Preservation of TVE/FM Cultura.

The   “unavailable  attachment”  category was  created  because these types of posts occurred repeatedly in  the  group, reaching 2.6%. Because we  did  not  have access to  these posts, it was not possible to  categorize them. Figure 7 shows the  message: “This attachment may have been removed, or the person sharing it may not  be  allowed to share it with you.” We believe that these were posts from external links that were removed from their original pages because we  had followed this group as  a simple reader, manifesting only through “likes” in  the posts, and had seen the attachments when these posts were made.

Figure 7. Category “unavailable attachment.”

Source: Facebook page of the Movement for  the  Preservation of TVE/FM Cultura.

The  “trade unions” category (Figure 8) was created to gather the various trade unions’ publications related to  the   professionals of the  Piratini Foundation and that were shared in  the group by several people. This  category includes news and external links that  brought relevant information to  the   employees  of TVE/ FM  Cultura, especially regarding  the  actions that the  Union of Journalists of Rio Grande do Sul  has been doing to  mediate the relationship between employees and the  state government.

Figure 8. Category “trade  unions.”

Source: Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura.

With the  same percentage of posts, there is the  category “Sofia Cavedon’s newsletter” (Figure 9), which was created based on the posts that the city councilor herself, who is a member of the group, shared to publicize her actions in the political scenario (she  was elected as  a state deputy in  October 2018).  Figure 9 shows the link  of the  blog  that she  maintains to inform the  public about her agenda and her projects.

Figure 9. Category “sofia cavedon’s newsletter.”

Source: Facebook page of the Movement for  the  Preservation of TVE/FM Cultura.

The  ninth  most frequent  category, “criticism of  the   media/ journalists” (1.4%  of posts), matters particularly to this paper since it  deals with the  criticisms that members make of  the mainstream media and of some journalists. This category can be considered a form of media accountability, also  functioning as an observatory, a space in which the public can criticize and ask the  media to play the role of media in a democratic society, that is, to  monitor and have a critical attitude in  relation to the  government. The post shown in Figure 10 exemplifies this finding:

Figure 10. Category “criticism of media/journalists.”


Source: Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura.

The  last  category to  be considered, “inquiries” (Figure 11),  also reached 1.4% of posts and refers to questions that members of the group post about the  continuity of broadcasters and about what will be done with the  programming.

Figure 11. Category “inquiries.”

Source: Facebook page of the  Movement for  the  Preservation of TVE/FM Cultura.

The  other posts, which appeared less  frequently,  were grouped in  the   category “others”, and  included publications of  happy holidays during the year and some tributes related to International Women’s Day.

During this research we realized that public’s great participation in the  movement seems to be demonstrating the  ideas of Bertrand (2002)  that the  media should be  controlled only by message processors and the  public. On the  other hand, although Facebook is not  a public broadcasting system, we believe that in such a case it  acts  as  such because it  allowed the  public to  have a voice in that scenario. That is, it allowed the  public to exercise the  right to communication, as Ramos explained  (2005).

Final considerations

Going  back in  our research  hypothesis, we verified through the data collected that the  posts of the  Movement for the  Preservation of TV/FM Cultura indicate both the  exercise of cyberactivism by the  group and its  accountability function. These posts not  only disseminated information to almost 7000 followers on  the extinction of  TVE and FM Cultura, but multiplied protests, criticisms, news and positions in  both the  private media and also  in the  social network platforms through countless shares.

Internal sources5  have revealed that TVE/FM Cultura’s new management team has announced that the broadcasters will not be extinguished; they will rather have a “new management model,” directly linked to Governor Sartori’s Office. In practice, this is to transform public communication bodies, which have the  function of guaranteeing the  right to communication, in state-type broadcasters. This  means that TVE/FM Cultura will eventually become mere propagators of  state messages and could work as  project of  government interlocution with the society that provides more publicity of  the political parties interests than the   publicity  of   information, culture, and entertainment.

In  this sense, sources reported that hitherto unable to  file dismissals of  public workers (still  in  rounds of  negotiations conducted by the  Tribunal Regional do Trabalho da 4a Região), the  current administration has been silencing them, replacing career  officials in   the    presentation  and  management  of the   radio programming grid by  professionals hired in  the outsourcing model. These are paid, naturally,  by  the  society from which the   government said it  wanted to  remove the burden of maintaining TVE and FM Cultura. Such  a situation will   require, in   our  view, a  long   life   continuation of  the Movement for  the  Preservation of TV/FM Cultura, whose cyberactivism has been fulfilling important functions in  the sense of accountability and the  right to communication.

Among the  current developments of  the  case in  the  group’s posts, there is a report on  the  recommendation of the  Public Prosecutor’s Office and the  Public Ministry of Accounts for the government to suspend the termination of TVE and the Piratini Foundation. The justifications to support this recommendation is the  fact  that broadcasters, when commanded by  the  state, would risk political, ideological, and artistic censorship. This means that according to the  configurations provided for in the Brazilian constitution, they would lose  their characteristics of  public broadcasters to  become state broadcasters at the service of politicians in power and not  of citizens.

The government did  not  comply with the  recommendation and maintained the   extinction of  the  foundation, published in   a decree in the  official journal of May 30, 2018.  With this decision, the  people of the  state of Rio Grande do Sul lost a cultural agent, a media free of political and lucrative interests and its possibilities to demand government accountability. However, Sartori lost  the reelection in October 2018 and the  government changed, keeping TVE/FM Cultura still on, but with a fewer team and programs. We believed that cyberactivism was, in this case, effective in at least postponing this extinction decision, which, until June 2019,  has not  yet been defined.

Therefore, we  can say  that Facebook groups can be  considered immensely useful tools to increase people’s ability to  embrace cyberactivism. Despite being a  private  company and despite denunciations of  technology censorship via  algorithms pointed out  by both Brazilian right and left wings, we could even go on to say that Facebook acted as a hybrid type of broadcast system that brought public interests before private or state ones and allowed people to use  it to secure their right to communication.

Footnotes

1  According to  Ramos, the   "first-generation" civil  rights refer to  personal freedom, freedom of thought, religion, assembly and economic freedom; "second-generation" political rights include freedom of association in parties and voting rights; and the  social rights, or "third-generation" rights, concern the  right to work, care, study, and health care (Ramos, 2005, p. 245--246).

2  On December 21, 2016, by about 24--28 votes, the  Legislative Council of Rio Grande do  Sul approved Sartori’s government package that indicated the  extinction of eight state foundations: Piratini, Zoo-Botanic, Economics and Statistics, Human Resources, Metropolitan and Regional Transport Planning, Cientec (Sciences and Technology), Gaúcho Institute of  Tradition and Folklore (FIGTF),  and State Foundation for Agricultural Research (Fepagro).

3 Group available at <https://www.facebook.com/groups/793536650682242/> Accessed in July 20, 2017.

4 This category refers to posts that are unavailable for viewing and may not be listed in other categories. It could be an error in the  Facebook system or even some form of censorship, as suggested by some comments in the  posts.

5 We  have chosen to keep these sources confidential because they are Foundation employees and there is already a precedent of a lawsuit filed  against a server because of the  opinions he/she had expressed on Facebook.


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